Whether it's opening an account, payments, betting, or bonuses — we're here to help with anything. Select the category that best fits your issue below, or reach out to us directly.
Select a category for your issue
Help with creating a new account, changing your password, updating your profile, identity verification, and more.
12 TopicsHow to deposit and withdraw via bKash, Nagad, Rocket, or bank transfer, and how to resolve transaction issues.
18 TopicsHow to place a bet, bet cancellation rules, what happens when a match is abandoned, and all cashout-related questions.
23 topicsWelcome bonuses, cashback, reload bonuses, voucher redemption, and wagering requirements.
15 TopicsApp download, installation issues, login errors, notification settings, and app updates.
9 TopicsTwo-factor authentication (2FA), account lock, suspicious login alerts, data protection, and identity theft prevention.
11 topics
We're here for you, anytime and any way you need
Use live chat for the fastest resolution. Average response time is just 2 minutes.
For detailed issues, reach us by email. You'll typically get a response within 2–4 hours.
For urgent help, call us directly. Speak in Bangla, get answers in Bangla.
Brand new to tbajee 36? No worries – just follow the simple steps below and you'll have everything figured out in minutes.
Register in just 2 minutes using your mobile number or email. Verify the OTP and your account will be activated instantly.
Upload a photo of your NID or passport. Once verified, your withdrawal limit will increase and your account will be better protected.
Deposit easily via bKash, Nagad, or Rocket. Get an attractive welcome bonus on your first deposit.
Bet on cricket, football, or any sport. Join live matches and take part with real-time odds.
Winnings are added to your balance instantly. Once you submit a withdrawal request, the funds reach your mobile wallet within 1 hour.
On the login page, use the "Forgot Password" option and reset your password easily via mobile OTP.
Go to the Deposit page, select bKash, enter the amount, and send money to the designated number.
Approved withdrawals are typically processed within 15 minutes to a maximum of 1 hour.
Go to Security under Profile Settings and enable 2FA. You can use Google Authenticator or SMS OTP.
After your first deposit, the bonus is credited to your account automatically. Wagering requirements must be met before the bonus can be used.
All tbajee 36 services are currently running normally.
Last updated: Today, just now
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| bKash | ৳200 | ৳50,000 | Instant |
| Nagad | ৳200 | ৳50,000 | Instant |
| Rocket | ৳200 | ৳30,000 | Instant |
| Bank Transfer | ৳1,000 | ৳5,00,000 | 1–3 hours |
| Crypto (USDT) | $10 | Unlimited | 15–30 minutes |
Withdrawals are processed faster when KYC verification is complete. Your daily withdrawal limit depends on your account level.
Getting fast support when something goes wrong on an online betting platform is crucial. tbajee 36 takes this seriously. Our Help Center is more than just a page — it's a complete support ecosystem where you can find guidance on everything from account issues to betting strategy.
Many online betting users in Bangladesh are experiencing this type of platform for the first time. With that in mind, the tbajee 36 Help Center has been built in plain, jargon-free language so every issue is easy to understand and resolve.
Our Live Chat support team is active 24 hours a day, 7 days a week. On major match days — such as Bangladesh vs India cricket or BPL knockout stages — we increase our support staff so no one has to wait long.
It sometimes happens that a transaction has been completed but the balance doesn't reflect it. There's no need to worry in this situation. tbajee 36's system is connected to banks and mobile gateways in real time. Any delays are typically resolved within 15 minutes. If the issue persists, bring your transaction reference number to Live Chat and we'll sort it out promptly.
Tbajee 36 takes security seriously and never compromises on it. If you ever suspect that someone unauthorized has accessed your account or notice any suspicious activity, report it immediately by email. Our security team will begin an investigation within 2 hours and, if necessary, temporarily lock your account to keep your funds safe.
Bonus questions come up a lot. Every bonus on tbajee 36 clearly displays its wagering requirements. If you're confused about a particular bonus, the Bonuses section in the Help Center has full details on all terms and conditions. If you still can't find your answer there, reach out via support chat.
Responsible gaming is a core value at tbajee 36. If you feel your betting habits are getting out of control, you can request self-exclusion or set deposit limits through our Help Center. This feature was built with you in mind.
Our Help Center also features a comprehensive FAQ section covering answers to over 200 of the most commonly asked questions. New Q&As are added every week, so whenever you run into an issue, check the FAQ first — in most cases, you'll find your answer without needing to contact support.
For urgent issues such as a hacked account or unauthorized transactions, email us immediately:
Support@tbajee36.net
Emails with "URGENT" in the subject line will be prioritized for a faster response.
Answers to the most frequently asked questions